Supercharge E-commerce services with conversational AI
SOFiT Hub is a trusted partner for growing ecommerce brands. We instantly engage shoppers, recover abandoned carts, and answer product questions 24/7, so you can boost conversions and let your team focus on scaling your business.
Features for E-commerce
Instant customer support, 24/7, 365
Automated cart recovery and purchase nurture
AI efficiency + human quality assurance
Order tracking & customer service automation
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How SOFiT Hub supports
E-commerce companies
Want to recover more abandoned carts automatically? How about answering customer questions instantly via text? SOFiT Hub does it all effortlessly.
Our AI-enabled SMS platform helps ecommerce companies increase sales, respond instantly to customer inquiries, qualify product interest, and follow up with browsing shoppers.
Capture, engage, and convert more customers with SMS conversations
The superhuman approach
At SOFiT Hub, we call our approach superhuman, because it combines the efficiency of AI with the expertise of real people. If our AI cannot confidently respond, the interaction is passed to a human concierge on the Verse team to get the conversation back on track.
This “human in the loop” approach adds:
- Human empathy when needed.
- A layer of quality assurance for AI.
- Security for vital customer interactions.
Convert browsers into buyers with 24/7 customer conversations
At SOFiT Hub, we know every minute counts in e-commerce—that's why we respond the moment a customer needs help. We also ;
Help you serve your shoppers at lightning speed via text
Provide instant product recommendations, order updates, and purchase support.
Engage visitors immediately, answer product questions based on your catalog, and guide customers from browsing to checkout.
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