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Get compliance built in with trustContact^TM

SOFiT Hub compliance suite that ensures your business’ text messaging campaigns and calls are received, effective, and risk-free.

Caller verification for your business

Complaince guidance and enablement

Improve and monitor deliverability

What is compliance?

Regulatory compliance is an essential and complex facet of all customer communications, and involves many rules for businesses from FCC and FTC regulations, carrier requirements, and laws such as TCPA. While texting is the most effective channel for communication, many companies struggle to understand exactly what they must do to ensure compliance in their language, opt-ins, opt-outs, and message content.

Why is compliance so important ?

Failure to comply with regulations and laws such as the TCPA can be costly financially (with fines of up to $20,000 per text)—and in terms of customer trust. Failure to comply with carrier regulations is not illegal, but will decrease the amount of messages you are allowed to send.

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SMS Compliance Handled—Zero Fines

Texting customers without proper compliance can cost you $500-$1,500 per violation. We handle all the complex regulations so you can text with confidence.

With SOFiT Hub our compliance experts manage:

✔ Legal consent requirements – Ensuring you have permission to text customers

✔ Federal & state regulations – TCPA, FCC, and local "do not disturb" hours compliance

✔ Carrier registration – A2P and 10DLC setup for reliable message delivery

✔ Brand trust scoring – Building your reputation with carriers for better deliverability

✔ Ongoing monitoring – Automatic opt-out handling and deliverability tracking

✔Campaign reviews – Every message vetted before it goes out

You text. We ensure it's legal.

The Trust Contact service suite

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SHAKEN/STIR

Requires registration to ensure deliverability of Verse's calls to your leads.

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DNC LitigatorScrub

We scan your lead lists to identify & scrub all serial TCPA litigators & professional plaintiffs.

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CNAM

Caller ID displays your brand name on incoming calls.

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A2P messaging

Allows your SMS messages to be sent to leads in compliance with the A2P 10DLC regulation.

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Mini-TCPA compliance

Ensure compliance with state “mini” TCPAs, including local designated contact hours and days.

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Opt-out compliance

Maximize deliverability across all major phone carriers who require SMS opt-out language.

Know your text messages are delivered

"Deliverability" is the rate at which your messages are actually received, and it can be compromised by a number of factors, including high opt-out rates.While companies do not have visibility into their deliverability rates, we do.

With SOFiT Hub, your "deliverability rates" and "opt-out rates" are constantly monitored to ensure your messages are read. We flag heightened "opt-out rates" to perform audits, and work with you on how to create messaging that is compliant and effective.

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Frequently Asked Questions

What exactly is SOFiT Hub platform compliant ?

We both require and ensure compliance for our customers, meaning that all of our communications on your behalf are guaranteed to be compliant. Our compliance team and your account manager will work closely with you in order to ensure that your campaigns meet all requirements.

Does SOFiT Hub's AI detect opt-out requests ?

Yes, our advanced AI identifies non-standard opt-out language such as “don’t text me anymore” or “leave me alone”.

Does SOFiT Hub help me with opt-ins?

We can only reach out to leads that are compliantly opted in.

While you must design opt-ins for your leads, we will work closely with you to ensure your opt-ins and your website have the correct language for compliance.

Does SOFIT Hub help with A2P registration?

Yes, we will manage A2P registration for your brand. We also assist with registering for 10DLC messaging and obtaining your trust score from the Campaign Registry (TCR).

Engage leads Confidently

how frustrating is it when texts or calls are not delivered or ignored? Our Trustconnector ensures communication from you can be trusted and reputable.

Compliance Priority

Our customers benefit from our trustconnector products such as SHAKEN/STIR attestation and A2P messaging.

RESULTS SPEAK FOR THEMSELVES

"We reached out to SOFiT HUB because we could not manage leads and inquries. WIthin the first month more than 60 -70% of our admin was handled better by SOFiT HUB AI, I highly recommend."

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