Close More Deals and boost Conversions with AI powered conversations
Stop wasting time on cold calls
Right now, most call center employees waste time cold calling leads manually—often when leads aren’t available (think: they’re working, taking their kids to soccer practice, etc.)
SOFiT Hub Voice concierge warms up your leads via SMS before calling, so the lead is qualified and ready to talk to your team, saving your team hours of time in manual outbound dialing.
Stop wasting time on cold calls
Right now, most call center employees waste time cold calling leads manually—often when leads aren’t available (think: they’re working, taking their kids to soccer practice, etc.)
SOFiT Hub Voice concierge warms up your leads via SMS before calling, so the lead is qualified and ready to talk to your team, saving your team hours of time in manual outbound dialing.
Capture, engage, and convert more customers
Improve agent experience
Empower your call center team to do more meaningful, human work. Instead of spending hours hearing dial tones, voicemails, and rejection after rejection, your agents engage with qualified, interested leads who actually want to talk.
The result? Boost team morale, reduce stress and burnout, enhance your overall process, and increase productivity. Happy agents perform better, stay longer, and deliver exceptional customer experiences.
Improve agent experience
Empower your call center team to do more meaningful, human work. Instead of spending hours hearing dial tones, voicemails, and rejection after rejection, your agents engage with qualified, interested leads who actually want to talk.
The result? Boost team morale, reduce stress and burnout, enhance your overall process, and increase productivity. Happy agents perform better, stay longer, and deliver exceptional customer experiences.
The SOFiT Hub Effect
Easy, 24/7 cover
SOFiT Hub
Route inbound calls from qualified leads directly to your team
Leads are engaged via text first, then called when they're ready
Every lead is nurtured for at least one month—no one falls through the cracks
Every lead is qualified and confirmed as a serious prospect before reaching your team
Calls are pre-scheduled with leads who've confirmed availability
Your team only talks to people who actually want to talk
High-effort, manual coverage
Without
Waste time on outbound cold calls that go to voicemail
Leads are called on your schedule—not when they're actually available
Leads are abandoned after one or two failed attempts
Your team wastes hours chasing leads who were never qualified
Employees guess when to call and face constant rejection
Burnout from dialing, waiting, leaving voicemails, and getting nowhere
Schedule some time with us
Results speak for themsleves
"SOFiT helped us respond to storm damage inquiries 10X faster and increase emergency job bookings by 45%."
Results speak for themsleves
Results speak for themsleves
"SOFiT helped us respond to storm damage inquiries 10X faster and increase emergency job bookings by 45%."
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